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Bengals.com links are breaking; not our fault

Since Bengals.com re-launched, we've noticed a serious issue with their site. Anytime that we link one of their stories, within a few days, that links turns into a page that reads "The Article may have expired or has been deleted." Going through our posts, over a day old, we're seeing that the URL is actually being changed once the article is updated.

For example, when reports surfaced that Roy Williams signed with the Bengals, the URL was "http://www.bengals.com/news/article-1/agent-bengals-agree-with-roy/25e6fe92-e7ff-4c7e-ae4a-e61a1d5c8249"

When those reports were confirmed, the URL went to "http://www.bengals.com/news/article-1/roy-in-bengaldom/25e6fe92-e7ff-4c7e-ae4a-e61a1d5c8249"

When the Bengals cut Levi Jones, the URL was: "http://www.bengals.com/news/article-1/bengals-cut-levi-jones/1f96408c-f467-4926-a96d-010172613abc".

When quotes were added and the piece's headline changed to "Levi: No bitterness", the URL changed to "http://www.bengals.com/news/article-1/levi-no-bitterness/1f96408c-f467-4926-a96d-010172613abc"

The bold is where the URL actually changes. I'm not ripping on the team's site, but when you click on a link for a story on Bengals.com, and get that message "The Article may have expired or has been deleted", then know we didn't mess that up. The site's URL changed. And honestly, we don't have the time, nor the the patience, to go back to and change every URL when the story changes.

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I can explain why that is, but you’d have to understand programming.

Short version (and for non-programmers) is somebody didn’t think things through very well.

Slightly longer version for those who care, the link isn’t actually a real page. It’s a virtual link. Every single page on that site likely triggers off the following actual URL “www.bengals.com/index.[php/asp/aspx/cfm/etc]”. Everything after that point is parameters being passed in and processed to determine A) what handler to load (in this case “news handler”), B) what action to take (in this case “display article in 1-column format”), and C) which article to load, which identifier comes in two parts. And that was their mistake. They shouldn’t have put the article title as part of the virtual URL. Had they not done that links would remain valid permanently even when they changed it.

by FriarBob on May 7, 2009 12:45 PM EDT reply actions  

Well put...

…so who’s volunteering to drive this analysis back to Hobson? ;-)

by TheWalrus1971 on May 7, 2009 1:16 PM EDT up reply actions  

If he’d actually listen to a word I said, I’d consider it. But he won’t.

by FriarBob on May 7, 2009 5:11 PM EDT up reply actions  

Forget about SEO

nothing like a GUID to let the reader know what the page is about. That is terrible design.

by whodeyfans on May 7, 2009 2:21 PM EDT reply actions  

True, although I’d call it pathetic design… but at least the GUID doesn’t change when the title does. :)

by FriarBob on May 7, 2009 5:10 PM EDT up reply actions  

And by the way...

No, I don’t know if any of us were blaming any of this on youze guys. :-)

by TheWalrus1971 on May 7, 2009 2:51 PM EDT reply actions  

How about TinyURL

Would converting them make a difference?

by IFChris on May 8, 2009 11:24 AM EDT reply actions  

Not that I’m aware of… unless TinyURL can automatically communicate with Bengals.com to find out what the new virtual URL is.

That would be a MAJORLY slick feature, but I’m pretty sure it doesn’t have it.

by FriarBob on May 8, 2009 11:55 AM EDT up reply actions  

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