In The Event Of Games Missed: Bengals Explain Refund Policy To Season Ticket Holders

The union decertifies. The owners lock out the players. Everything is headed to court with Judge Susan Nelson presiding over the Tom Brady vs. NFL antitrust case to lift the lockout. No matter how positive the news seemed in the days leading to the current NFL lockout (except for the bickering between the owners and players on Friday), there was little reason to expect anything other than what we're experiencing now.

And if there's still a lockout by the time preseason and regular season games are threatened, the Cincinnati Bengals are letting season ticket holders know ticket refunds will go down.

In the event any games are canceled, we want to remind you of the refund policy for tickets. The specifics of the policy are as follows:

  1. We will provide you with a full refund for any canceled preseason or regular-season home games.
  2. You may choose to receive your refund either in the form that you paid for your tickets (e.g., cash, credit card) or in the form of credits towards future games.
  3. For any canceled games, refunds will be paid no later than 30 days after final determination of how many games will be played during the 2011 season.

We greatly appreciate your support and will continue to keep you informed of plans affecting the 2011 season.

If you have any questions about the refund policy, or any other matter, please feel free to call me or any of our representatives at 513.621.8383.

Thank you for your patience and understanding.

Sincerely,

Tim Kelly
Ticket Manager

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